FAQ

Where is your studio located?

A.My studio is located in Doreen, Victoria (3754) within the Laurimar Estate. To help prevent double bookings and ensure a smooth experience for everyone, the full studio address will be provided once your deposit has been received. The studio is a small, cozy home studio and is best suited for immediate family sessions, comfortably accommodating up to four adults and three children who are able to sit on your lap. Standing poses can also be done to accommodate older children.

What types of photography do you do?

A.I'm currently offering Newborn Sessions, Cake Smashes, Milk bath & Mini Family Sessions.

What should I wear?

A.I encourage clients to wear neutral, earth-toned clothing—think whites, creams, soft browns, and gentle shades of green. To keep the focus on your family and the connection in your images, it’s best to avoid dark colours like black or navy, as well as overly bright clothing, busy patterns, or clothing with slogans. Simple, timeless outfits help create images that feel natural and cohesive.

Do you allow pets?

A.Yes, pets are very welcome! I just ask that you let me know in advance if you’re planning to bring your furry friend along. For everyone’s comfort and safety, pets must be clean, well-groomed, and under your control at all times, and owners are responsible for cleaning up any accidents. As the studio is small, I can accommodate one pet per session. If you’d like to include your pet, please let me know when booking so I can allow extra time for your session (a small additional fee may apply).

How long will it take to receive my photos?

A.You will receive your photos within 2 - 4 weeks (Business days only), depending on the type of session and the number of photos I need to edit.

What happens if you get sick or injured and can’t photograph me?

A.If I or a member of my family become unwell, you will be notified as soon as possible. Your session will be rescheduled to a new date and time once I have fully recovered, ensuring the best experience for everyone.

What’s your cancellation/rescheduling policy?

A.If you or a member of your family begin to feel unwell, please let me know at least 24 hours prior to your session so we can arrange a new date and time. As sessions are carefully scheduled and often booked close together, last-minute changes may clash with other clients. For this reason, it’s important to arrive on time. Running late more than 30 minutes can affect the following sessions and may not be able to be accommodated. Please note that deposits are non-refundable if a session is cancelled. In the case of no-shows or arriving significantly late, the session fee will be forfeited, as the time has been reserved especially for you.

Do you use flash?

A.Not anymore. We’ve recently made the switch to natural light only, as it creates a softer, more relaxed environment that’s more family-friendly and less distracting, especially for little ones.

How do you secure images for protection?

A.All images are transferred directly to my laptop using a secure, antivirus-protected system, and then backed up to my hard drive. I retain the edited images only for 3 months before permanently deleting them from my hard drive, ensuring your photos remain safe and secure during that time. Online galleries stay accessible for 2 months only.

Do I give RAW photos?

A.While I’m unable to provide RAW images, I want you to know that this is because RAW files don’t reflect the finished quality and style of my work. Once your gallery is delivered, your photos are completely yours to treasure and share, capturing the love, connection, and moments that I’ve carefully crafted into images you’ll cherish for a lifetime.

Do you have any other questions?

A.If you have any questions or would like to get in touch, please feel free to email us or reach out via social media. Jess and I will get back to you as soon as possible! 🙂